Pedoman Pembatalan & Pembatalan
Kahanan: July 2026
Cathetan: Mung versi Jerman saka teks iki sing sah. Terjemahan mung kanggo informasi sampeyan.
Hak Pembatalan kanggo Konsumen (EU)
Sampeyan duwe hak kanggo mbatalake kontrak langganan sajrone 14 dina tanpa menehi alesan. Periode pembatalan diwiwiti nalika kontrak ditindakake.
Nganggo Hak Pembatalan
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement (for example by email to support@urlaubspartner.net). Sending the notice before the deadline is sufficient.
Akibat Pembatalan
Ing kasus pembatalan sing efektif, kita bakal mbalekake kabeh pembayaran sing ditampa tanpa tundha, paling telat ing 14 dina wiwit nampa pratelan pembatalan. Pamulihan bakal ditindakake kanthi cara pembayaran sing padha karo sing sampeyan gunakake nalika transaksi awal.
Pupus Pra-waktune Hak Pembatalan
Hak pembatalan bakal batal sadurunge yen nglakokake layanan digital (ngaktifake langganan) wis diwiwiti kanthi idin eksplisit lan sampeyan uga ngonfirmasi ngerti manawa sampeyan bakal kelangan hak pembatalan (§ 356 (5) BGB analog / Art. 16 lit. m EU Right of Consumers Directive).
Pembatalan Langganan
Saliyane hak pembatalan, sampeyan bisa mbatalake langganan kapan wae ing pungkasan periode tagihan sing lagi lumaku - langsung ing akun pangguna ing "Akunku → Langganan". Ora ana mbalekaken proporsional kanggo periode sing wis dibayar.
Mbalekake Duit ing Luwar Pembatalan
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